Endpoints

REST endpoints grouped by resource. Every endpoint requires authentication and counts against the relevant rate limit.

Resource	Common operations
Agents	Create / update voice personas (name, voice ID, language)
Campaigns	Outbound calling campaigns. Owns calls, contacts, stats, settings.
Calls	Inspect calls, fetch transcripts, place outbound
Phone Numbers	Search, purchase, port-in, manage routing
Businesses	Business profile, hours, services, prompts, settings
Webhooks	Subscribe to call events

Architectural note

Akol’s data model: Agents are minimal — voice ID + name only. Everything else (calls, contacts, stats, phone numbers, analytics, settings) lives on Campaigns. When designing integrations:

Read agent configuration from the Business profile, not the Agent.
Group call data by Campaign, not Agent.
An Agent (voice persona) can be reused across multiple Campaigns.

This means most “what’s happening with my AI agent” queries are actually “what’s happening with my campaign” queries.