Plans & Pricing
Akol offers a free plan to get started and paid plans for growing businesses.
Available Plans
| Feature | Free Plan | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Price | $0 forever | $49/month | $149/month | $299/month | Custom |
| Call Minutes | 30/month | 100/month | 500/month | 1,500/month | Unlimited |
| AI Agents | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Phone Numbers | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Businesses | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Team Members | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Integrations | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Recording Retention | 7 days | 30 days | 90 days | 365 days | Custom |
| Analytics | Basic | Basic | Advanced | Full Suite | Full Suite + Custom |
| Support | Priority | Priority | Dedicated | ||
| Call Recordings | - | - | Yes | Yes | Yes |
| Custom Voice | - | - | Yes | Yes | Yes |
| Webhooks | - | - | Yes | Yes | Yes |
| API Access | - | - | - | Yes | Yes |
| White Label | - | - | - | Yes | Yes |
| SLA | - | - | - | - | Yes |
What’s Included in Every Plan
No matter which plan you choose, you get:
- AI-powered phone agent that answers calls 24/7
- Call transcripts for every conversation
- AI call summaries so you don’t have to read entire transcripts
- Sentiment analysis to know how callers feel
- Dashboard access to manage everything
- Unlimited agents, phone numbers, and integrations
- Email support
Free Plan Details
The Free Plan is designed to let you try Akol with no commitment:
- 30 minutes of call time per month
- No credit card required to sign up
- Unlimited agents, phone numbers, businesses, and integrations
- When your 30 minutes run out, calls are paused until next month or until you upgrade
- Great for testing the platform before committing to a paid plan
Phone Number Costs
Phone numbers are billed separately from your plan:
| Number Type | Monthly Cost |
|---|---|
| Local number | $3.99/month |
| Toll-free number | $5.99/month |
| Port-in (Bring Your Own Number) | $2.99/month |
Per-minute call charges are included in your plan’s minute allowance.
New subscribers may be eligible for a free phone number with their first paid plan. Check the dashboard for current promotions.
Which Plan Should I Choose?
Just Exploring?
Start with the Free Plan. You get 30 minutes per month to test everything with no credit card required.
Small Business?
The Starter plan at $49/month gives you 100 minutes — enough for most small businesses getting started with AI phone answering.
Growing Business?
The Pro plan at $149/month gives you 500 minutes, plus advanced analytics, call recordings, custom voice, and webhooks.
High Volume?
The Business plan at $299/month gives you 1,500 minutes plus API access and white-label options.
Need More?
Contact us about Enterprise pricing for unlimited minutes, dedicated support, and SLA guarantees.
What Happens If I Run Out of Minutes?
It depends on your plan:
| Plan | What Happens |
|---|---|
| Free Plan | Calls are paused. Minutes renew next month, or upgrade to a paid plan. |
| Starter | Overage at $1.00/minute (if enabled) |
| Pro | Overage at $0.90/minute (if enabled) |
| Business | Overage at $0.70/minute (if enabled) |
| Enterprise | Custom overage rates |
You can enable or disable overage charges in your billing settings. If disabled, calls will pause when your minutes run out.
You’ll see a notification in your dashboard when you’re approaching your limit.
Annual Billing
Save an additional 20% by paying annually on top of any active promotions.
Tips
- Start with the Free Plan — Test everything before committing
- Track your usage — Check your minute usage in Dashboard > Billing
- Upgrade when needed — You can upgrade your plan anytime from the billing page
- Consider annual billing — Save an extra 20% with annual billing