Creating an Agent

Create your AI phone agent in about 2 minutes. You’ll pick a name, choose a voice, and set it up with your business information.

Navigate to Dashboard > Agents and click Create Agent.

Give your agent a name that sounds natural. This is what callers will hear.

Good examples: Sarah, Mike, Alex, Emma, Chris

Browse the voice library — you’ll see a grid of voices you can preview:

Filter by gender — Click Female or Male buttons to filter
Listen to samples — Click the play button on any voice card to hear how it sounds
Select a voice — Click on a voice card to choose it

Take your time picking a voice. It’s the first thing callers hear and sets the tone for your business. You can always change it later.

Adjust how fast your agent talks using the speed slider:

Hit the Create Agent button and your agent is ready.

Additional Settings

After creating your agent, you can fine-tune these settings on the agent detail page:

Control how easily callers can interrupt your agent mid-sentence. Use the slider (0 to 1):

Low (0.0–0.3) — Agent finishes its sentence before listening. Good for delivering important information.
Medium (0.5) — Balanced. Recommended for most businesses.
High (0.7–1.0) — Agent stops talking quickly when the caller speaks. Good for fast-paced conversations.

Once your agent is created, you can toggle it on or off from the agent detail page. An inactive agent won’t answer any calls.

After creating your agent, you can:

Customize it further — Adjust voice settings and interruption sensitivity
Set up your business profile — Add services, FAQs, knowledge base, and transfer rules
Get a phone number — So customers can start calling