Industry Guides
Akol works for any business that takes phone calls. These guides show how businesses in different industries use Akol to handle calls, book appointments, and never miss a customer.
Supported Industries
| Industry | Key Use Cases |
|---|---|
| Healthcare & Medical | Patient scheduling, insurance questions, prescription refills, after-hours triage |
| Dental Practices | Appointment booking, insurance verification, recall scheduling |
| Legal & Law Firms | Client intake, case inquiries, consultation scheduling |
| Real Estate | Property inquiries, showing scheduling, lead capture |
| Restaurants & Hospitality | Reservations, takeout orders, event inquiries |
| Salons & Spas | Appointment booking, service inquiries, stylist requests |
| Automotive | Service scheduling, repair inquiries, parts availability |
| Insurance | Quote requests, policy questions, claims intake |
| Financial Services | Consultation scheduling, account inquiries, advisor routing |
| Property Management | Maintenance requests, leasing inquiries, tenant support |
| Home Services | Plumbers, HVAC, electricians — job scheduling, emergency routing |
What Every Industry Gets
No matter your industry, Akol provides:
- 24/7 answering — Never miss a call, even outside business hours
- Appointment booking — Your agent checks your calendar and books directly
- Caller information capture — Name, phone, email, and reason for calling
- Call transfers — Emergency or complex calls get transferred to you
- Call summaries — Read a summary of every call instead of listening to recordings
- Integrations — Connect your calendar, CRM, and notification tools
Choosing the Right Plan
| Business Size | Typical Call Volume | Recommended Plan |
|---|---|---|
| Solo operator | 15–30 calls/week | Starter ($49/mo) |
| Small team (2–5 people) | 30–60 calls/week | Pro ($149/mo) |
| Growing business (5–20 people) | 60–150 calls/week | Business ($299/mo) |
| Multi-location | 150+ calls/week | Enterprise (custom) |
Start with the Free Plan (30 minutes, no credit card) to test Akol with your callers before committing to a paid plan.
Getting Started
- Create your account
- Set up your business profile with your industry-specific services
- Create your AI agent with a voice and personality that fits your business
- Get a phone number or forward your existing number
- Make a test call to hear your agent in action
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