Managing Your Numbers

View, configure, and manage all your phone numbers from the dashboard.

Your Phone Numbers Page

Go to Dashboard > Phone Numbers to see all your numbers.

For each number, you’ll see:

• Phone number — The actual number
• Type — Local or Toll-Free
• Assignment — Which campaign this number is assigned to
• Status — Active or Inactive
• Monthly cost — How much it costs per month

Changing the Assignment

Phone numbers are assigned to campaigns. To change which campaign a number is linked to:

1. Click on the phone number
2. Update the campaign assignment
3. Save your changes

Pausing a Number

If you want to temporarily stop a number from receiving calls:

1. Find the number in your list
2. Toggle the Status to Inactive

The number stays assigned to your account but won’t answer calls. Toggle it back to Active when you’re ready.

Releasing a Number

If you no longer need a number:

1. Click on the number
2. Select Release (or Delete)
3. Confirm the release

How Many Numbers Can I Have?

All plans — including the Free Plan — include unlimited phone numbers.

Multiple Numbers for One Business

You can have multiple numbers pointing to the same agent. This is useful if you:

• Want a local number AND a toll-free number
• Serve multiple area codes
• Want different tracking numbers for different marketing channels

Stats

At the top of the Phone Numbers page, you’ll see:

• Total Numbers — How many numbers you own
• Active Numbers — How many are currently active

Tips

1. Assign every number to an agent — Numbers without agents won’t answer calls
2. Use local area codes — Customers are more likely to answer calls from familiar area codes
3. Keep track of which number goes where — If you use multiple numbers, keep notes on what each one is for