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IntegrationsStripe

Stripe

Connect Stripe to let your AI agent create payment links and process payments during phone calls.

What It Does

With the Stripe integration, your AI agent can:

  • Create payment links — Send a payment link to the caller via SMS during the call
  • Process refunds — Handle refund requests when enabled
  • Send receipts — Automatically email payment receipts to customers
  • Track payments — Receive webhook updates on payment status

Connecting Stripe

  1. Go to Dashboard > Integrations
  2. Find Stripe and click Connect
  3. Enter your Stripe API key (starts with sk_live_)
  4. Configure your settings
  5. Click Save

You’ll need your Stripe secret API key from dashboard.stripe.com/apikeys . Use a live key for production.

Settings

After connecting, configure these options:

SettingDescriptionDefault
Default CurrencyCurrency for payment links (USD, EUR, GBP, CAD, AUD)USD
Enable Payment LinksAllow your AI agent to create payment links during callsOn
Enable RefundsAllow your AI agent to process refund requestsOff
Send Payment ReceiptsAutomatically email receipts after paymentOn
Enable WebhooksReceive real-time payment status updatesOn

How It Works During a Call

When a caller wants to make a payment:

  1. The caller mentions they want to pay (e.g., “I’d like to pay my invoice”)
  2. Your AI agent creates a Stripe payment link for the correct amount
  3. The agent sends the link to the caller via SMS
  4. The caller clicks the link and completes payment on Stripe’s secure checkout
  5. You receive a confirmation via webhook

Tips

  1. Start with Payment Links enabled, Refunds disabled — Enable refunds only after testing
  2. Set your default currency to match your business location
  3. Keep webhooks enabled so your dashboard shows payment status in real time
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