Introduction
Welcome to Akol — the AI phone agent that answers your business calls 24/7 so you never miss a customer.
What is Akol?
Akol is an AI-powered phone answering service for your business. When a customer calls, Akol:
- Answers the phone with your business name and a friendly greeting
- Books appointments directly on your calendar
- Answers questions about your services, hours, and pricing
- Takes messages and sends you a summary after every call
- Transfers calls to you or your team when needed
Think of it as a professional receptionist that works around the clock — even nights, weekends, and holidays.
How It Works
- A customer calls your Akol number — or you forward your existing number to Akol
- Your AI agent picks up — it greets the caller using your business name
- The agent handles the call — answers questions, books appointments, or takes a message
- You get a summary — after every call, you can see what was discussed in your dashboard
The whole conversation sounds natural and professional. Customers often don’t realize they’re talking to an AI.
Who Is Akol For?
Akol is built for busy business owners who can’t always answer the phone:
- Healthcare & dental offices — Handle patient scheduling while your staff focuses on care
- Law firms — Capture new client intakes 24/7, even after office hours
- Real estate agencies — Never miss a lead from a prospective buyer or tenant
- Restaurants & hospitality — Take reservations and answer questions during the rush
- Salons & spas — Book appointments even when every stylist is with a client
- Home service businesses — Plumbers, HVAC techs, electricians — answer calls on the job
- Automotive shops — Schedule service appointments without pulling anyone off the floor
- And many more — If missed calls cost you money, Akol is for you
What’s Included?
| Feature | What It Does |
|---|---|
| AI Phone Agent | Answers calls with your business name and personality |
| Appointment Booking | Books directly on your Google or Outlook calendar |
| Call Summaries | Get a written summary of every conversation |
| Call Recordings | Listen back to calls anytime |
| Phone Numbers | Get a local or toll-free business number |
| Integrations | Connect to Google Calendar, Outlook, Slack, and more |
| Dashboard | See all your calls, transcripts, and analytics |
Getting Started
Ready to set up your AI phone agent? It takes about 5 minutes.
Last updated on