Calendly

Connect Calendly so your AI agent can check your availability and share booking links during calls.

What It Does

Checks availability — Your agent sees your Calendly schedule and knows when you’re free
Shares booking links — Directs callers to your Calendly page for self-scheduling
Views scheduled events — Sees upcoming appointments to avoid double-booking
Cancels events — Can cancel scheduled events when callers request it

How to Connect

Open Integrations

Go to Dashboard > Integrations and find Calendly.

Click Connect

Click the Connect button. You’ll be redirected to Calendly.

Authorize Access

You’re Connected

You’ll be redirected back to Akol. Your Calendly events are now accessible to your AI agent.

How It Works During Calls

A caller asks to schedule a meeting
Your agent checks your Calendly availability
The agent offers available time slots
The caller picks a time
Your agent directs them to your Calendly booking page or creates the event

Settings

Event Types

Your Calendly event types (e.g., “30-Minute Meeting”, “Discovery Call”) are automatically imported. Your agent can offer these as options during calls.

Make sure your Calendly event types have clear names — your agent reads these to callers.

Troubleshooting

Agent Can’t See My Availability

Check that your Calendly account is connected in Dashboard > Integrations
Make sure your event types are active (not disabled) in Calendly
Try disconnecting and reconnecting

Wrong Time Slots Showing

Check your Calendly availability settings — your agent reads directly from Calendly
Verify your timezone is set correctly in both Akol and Calendly

Connection Stopped Working

Go to Dashboard > Integrations > Calendly
Click Disconnect then Connect to refresh the connection

Tips

Use clear event type names — “30-Min Consultation” is better than “Meeting Type A”
Set buffer times in Calendly — Prevents back-to-back bookings
Keep your Calendly up to date — Block off times you’re unavailable so your agent doesn’t offer them