Account Management

Manage your account settings, security, connected accounts, and personal data from the dashboard.

Profile

Update your personal information in Dashboard > Settings.

Field	Description
Name	Your display name
Email	Your login email address
Phone	Your phone number
Avatar	Profile picture (upload or URL, max 5 MB)

Password

Changing Your Password

Go to Dashboard > Settings > Security
Click Change Password
Enter your current password
Enter your new password
Click Save

Your new password must be different from your current one and meet the minimum strength requirements.

No Password Set

If you signed up with a social account (Google, GitHub, etc.), you may not have a password. You can set one in your security settings to enable password-based sign-in as an additional option.

Sessions

View and manage your active sessions in Dashboard > Settings > Security.

Active Sessions

Your sessions list shows where you’re currently signed in, including the session expiration date.

Revoking Sessions

Revoke a single session — Signs you out from that specific device or browser
Revoke all other sessions — Signs you out everywhere except your current session

Revoking a session is immediate. The signed-out device will need to sign in again.

Connected Accounts

Link social accounts to your Akol account for easier sign-in.

Supported Providers

Google
GitHub
Facebook
Microsoft
Apple
Twitter
LinkedIn

Linking an Account

Connect a social account from Dashboard > Settings > Connected Accounts. Once linked, you can use that provider to sign in.

Unlinking an Account

Go to Dashboard > Settings > Connected Accounts
Click Disconnect next to the provider

You cannot remove your last sign-in method. If you only have one connected account and no password, set a password first before unlinking the account.

Preferences

Customize your experience in Dashboard > Settings > Preferences.

Setting	Options
Timezone	Your local timezone for scheduling and timestamps
Language	Display language
Theme	Light, dark, or system

Notification Settings

Control what notifications you receive in Dashboard > Settings > Notifications.

Setting	Description
Call alerts	Get notified about incoming and completed calls
Weekly report	Receive a weekly summary of your call activity
Marketing emails	Product updates and announcements
New features	Notifications about new Akol features
SMS notifications	Receive notifications via text message

Download all your personal data as a JSON file.

Go to Dashboard > Settings
Click Export My Data
A JSON file is downloaded containing your complete data

What’s Included

Data	Included
Profile information	Yes
Businesses	Yes
Agents	Yes
Phone numbers	Yes
Integrations (metadata only)	Yes
Usage records	Yes
Calls (up to 10,000)	Yes
Audit logs (up to 5,000)	Yes

What’s Excluded

Sensitive security data is excluded from exports for safety:

Passwords and authentication secrets
Integration access tokens and refresh tokens
Call recording URLs (available separately)
Detailed audit log values (may contain sensitive data)

Data exports are rate-limited to 3 requests per hour.

Deleting Your Account

Permanently delete your Akol account and all associated data.

Go to Dashboard > Settings
Click Delete Account
Confirm by entering your password (or email for social-only accounts)

What Gets Deleted

Account deletion is permanent and removes:

Your profile and all personal data
All businesses you own
All agents, phone numbers, and configurations
All call history and recordings
All integrations and their tokens
All sessions and trusted devices
All audit logs and usage records

Account deletion cannot be undone. Export your data first if you need a copy.

Tips

Export data before deleting — Use the data export feature to save a copy of everything
Review sessions regularly — Revoke sessions on devices you no longer use
Keep a password set — Even with social sign-in, having a password gives you a backup way to access your account
Check connected accounts — Remove providers you no longer use